Privacy Policy

Shine OT is bound by the National Privacy Principles (NPPs) contained in the Privacy Act 1988 (Privacy Act).

Any information provided, including identification of individuals, will be used only for the purpose/s intended and where the intention includes confidentiality, information will be treated as such unless otherwise required by law.

Shine OT uses administrative, technical, and physical measures to safeguard personal information against loss, theft and unauthorised uses, access or modifications. We ensure that all personal and sensitive information (electronic or written) are retained and secured in the following ways:

• Paper files or assessments are secured in a locked filing cabinet
• Electronic records are stored on a secure business network with passcode access

We take steps to regularly validate the personal information we hold to ensure that the information is accurate and, where necessary, up to date. Information that is no longer required for any valid business purpose, and that we are not required to keep pursuant to any applicable law, will be routinely destroyed by secure means.

Personal and sensitive information will not be shared until consent is obtained in writing. Importantly, in the case of divorced or separated parents, we will only deal with the fee-paying party who engaged our services in the first instance. We will only share information relating to the assessment and treatment of the child with the other parent and/or carers if we have the consent of the initial party or are legally obliged to disclose specified information under Court Order.